Products and Customer Needs
Overseas independent online stores or existing business channels receive customer demand. Product data needs to be combined with language, price and inventory information to create a display suited to the target market.
Procurement and Order Management
After customers place orders, the operations team organizes procurement on the corresponding platforms. The system connects order information and status, reducing duplicate entry and fragmented order tracking.
Consolidation and Parcel Handling
After products enter the domestic consolidation stage, they can be registered, quality-checked, combined, packed and shipping costs estimated according to business processes. The actual scope of services and operating standards are to be agreed upon during cooperation.
Cross-Border Shipping and Customer Service
Ship using existing logistics routes and continuously track order status. Clear front-end explanations, customer service communication and after-sales processes are also part of the cross-border shopping experience.